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Our story

How two friends set out
to fix dining

Waitr didn't start in a boardroom. It started with two friends, one frustrating dinner, and a simple question — why is this so hard?

The journey

From a frustrating dinner
to a growth engine

The spark

Two friends, one long wait

Raynil and Javeed had known each other for years. One evening at a busy café, they waited ages for a menu, longer to order, and longer still to pay — watching a great restaurant lose its rhythm to clunky, disconnected tools. They left thinking the same thing: this should take seconds, not a struggle.

The realization

Restaurants were juggling five tools

The more owners they spoke to, the clearer it got. A POS here, a loyalty app there, a separate agency for marketing, another for reviews — none of them talking to each other. Great food was getting lost behind broken operations and zero growth support.

The idea

What if one QR could do it all?

Scan, order, pay — in seconds. And behind it, everything a restaurant needs to grow: loyalty, offers, the kitchen flow, reviews on autopilot, even monthly marketing videos. Not just another POS — a growth engine that works while the owner runs their kitchen.

Building Waitr

Nights, weekends, and a first café

They built the first version on nights and weekends, then put a QR on the tables of a single neighbourhood café. Guests loved how fast it was. The owner loved the repeat visits and the reviews rolling in. That was the moment Waitr became real.

Today

The growth team behind your counter

Today Waitr is on a mission to make great restaurants impossible to miss — bundling software, marketing and reviews into one engine, so any café or restaurant can grow without hiring an agency, a marketer and a developer.

We didn't want to build another POS. We wanted to build the growth team every restaurant wishes it had.
— Raynil & Javeed, co-founders of Waitr
The founders

The two behind Waitr

MJ

Mohamed Javeed Basha

Co-founder & CEO

Leads finance and administration at Waitr — keeping the company running smoothly so the team can stay focused on building for restaurants.

RK

Raynil Kumar BS

Co-founder & CTO

Leads the team, engineering and design at Waitr — turning the vision into the product that guests and restaurant owners actually use every day.

Come build the future
of dining with us.

Put Waitr on your tables and turn every visit into growth.